Services

Ordering

Customers wishing to order goods can do so by telephone, email, fax, or in person. We accept payments by debit or credit card, cheque or cash. Account customers may also pay by BACS. Those wishing to pay by cheque however may have to wait until the cheque is cleared by our bank before delivery or collection can be made. All special or bespoke orders will need to be paid for at time of ordering, and will not be returnable.

Delivery

We endeavour to deliver your purchases on a same day/next day basis, subject of course to those goods being in stock at time of order. All local deliveries (ie:those within a three mile radius of our depot)come free of a delivery charge. A small, nominal extra charge is added to deliveries beyond that boundary. For details of our delivery charges please refer to our useful information page.

Cutting to size

Why not let us cut your sheet material purchases to size for you. For just a little extra, using our wall panel saw, we can cut your material efficiently and accurately to your requirements. Just give us your sizes and leave the rest to us.

Cross Cutting

Why not make life easier? If you've got a lot of cutting to do, let us do it for you. We can cross-cut your timber to your specific requirements.

FSC & PEFC Supply

Chandlers Ford Timber Ltd is committed to increasing the volume of timber it supplies from well managed and sustainable, legal sources. We are certified to supply such products under our FSC certificate SGS-COC 003232UU and our PEFC certificate SGS-PEFC/COC-0146UU. Should you wish to purchase timber under this scheme, please ask at the time of ordering. For a more detailed explanation of what FSC and PEFC certification is, please refer to our Useful Information page.

Product Sourcing

We carry a wide range of timber sizes both sawn and planed, treated and untreated in stock, plus a full range of sheet materials and fencing ready for your collection, or for us to deliver. However there may be occasions when we don't have exactly what you want. In these instances, we are very happy to search for particular products or bespoke items on your behalf.

Advice

Whilst we wouldn't claim to experts in all things, we have over the years accumulated a degree of practical building knowledge which enables us to offer general advice, and pointers on how to do certain tasks. We hare happy to offer what knowledge we have with you purely on the basis of non liability.